233 West Santa Clara Street, San Jose, 95113, United States
This classic hotel is in downtown San Jose which features shopping and dining. The property features a multilingual front and tour desk. The hotel provides rooms service for each meal. Hotel De Anza a Destination by Hyatt Hotel rooms include 1 flat-screen TV and a refrigerator and a work desk. Hotel De Anza a Destination by Hyatt Hotel is within a 7-minute walk of the SAO Center an entertainment venue. The San Jose Convention Center is with a 15-minute walk of the hotel.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
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Nothing.
I made the reservation two months in advance and the property sent messages regarding requests that I made...but when I arrived, they said they were closed. The lady at the front desk wasn't friendly and even rude. Hyatt has many partners but they refused to help me find alternate accommodations. I had no place to stay and was exhausted from traveling. They refused to get the manager and misled me by telling me that the room manager was the hotel manager...I found the information on LinkedIn. Everything was high priced and booked since it was high season...the hotel took no responsibility regarding the fact that I had to pay 50% more of my original booking. Super frustrating. Why couldn't they tell me ahed of time?
This hotel apparently experienced extensive water damage sometime in June 2024, so they cancelled all reservations. Supposedly, they told booking.com and expected them to tell me. This hotel had my contact information, so why they didn’t inform me directly is beyond me. I didn’t hear that my reservation had been cancelled from either Hyatt or booking.com. Luckily, I went to their website the evening before to check on their restaurant and saw their announcement, so was able to make an alternate reservation. I had a non-refundable reservation which I’m still trying to sort out with booking.com, that doesn’t seem to get that I didn’t cancel my reservation-Hyatt did. Anyway, very poor performance by both entities!!
See above.
The location and aesthetic
Nothing, everything was great
It is quiet and had a good rest after a long drive from Southern California. The staff were helpful
The 47$ parking fee
The hotel location was great, 7 minutes walking to SAP and San Pedro is down 2 blocks. The receptionist was friendly, provided a glass of champagne when welcoming us and as we entered the hotel there was a nice fragrance. The hotel was clean, very elegant for the price (good value), bed very comfortable and would highly recommend
Room and Bathroom excellent! Great location and near SAP center.
Staff was very friendly. Melanie was great!
We were all perfect managed by Jennifer G. the FO Supervisor She made us feel like at home with champagne
Nothing went wrong - the Hotel position is strategic in San Jose.
The location was walking distance to many restaurants and bars.