Within 984 feet of College Subway Station this hotel features on-site dining a fitness center and 2 indoor pools. The Toronto Eaton Center is 1969 feet away. All rooms at the Chelsea Hotel Toronto provide free WiFi and an LCD TV with cable channels. Some open out on to a balcony. For added convenience rooms are equipped with a desk and seating area. Select rooms include a refrigerator and sofa bed. Dining options include the Market Garden restaurant and Elm Street Bar & Lounge. Guests can sip on a coffee or cocktail at the expresso coffee and wine bar. Room service is available. At the Chelsea Hotel Toronto guests can relax in the sauna or hot tub. There is also a games room and gift shop. Chelsea Hotel Toronto is 10 minutes' walk from the Art Gallery of Ontario. Toronto’s entertainment district is 15 minutes' walk away.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Location was nice walking distance to food and shopping.
Entrance to hotel parking garage is much to thight. You can see where cars have been scraped the walls of the entrance getting in. Heat didn't work in room. Could hear construction going on in room above me every morning. Dining prices in hotel are ridiculous.
The room is clean and quite big, the bathroom too. There is a small balcony. Despite the high floor there are many elevators and they work quickly and efficiently. The hotel seems to be popular because it is always busy and you can see a lot of tourists (and air crews). There are a lot of shops in the area.
The rooms need renovation. Very crowded hotel, people are always checking in or leaving. You have to wait to sort out your business at the reception. The safe in the room didn't work and despite reporting it, no one came to fix it. The area unfortunately doesn't seem safe, you're approached by suspicious people.
I was given upgraded room due to the third party I had booked with. Executive room very nice. But then tried to extend my stay direct through reservations and the price would have been more expensive so again I booked through third party to save money although in hindsight I probably would not book again. I found all the female receptionists not friendly. Prince who checked me in was lovely especially when I could not initially remember my pin. Ibn the concierge was very polite and I did my Niagara tour through him.
The breakfast/cafe area not befitting of a 4 star hotel and the restaurant next door looked added on. The reception level is very impersonal not comfy and inviting.I suspect as it has a pool this is why 4 star hotel. Coffee but no bottle of water this is something you always have in Europe on first night.
Adequate
Location Fridge in room Option to park longer after checkout Free popcorn & lemonade in lobby
Extremely long line up to check-in in a very warm lobby - long time standing/wasting vacation time and robot's music was annoyingly loud given the frustration level of people in line Had question for concierge but he was standing away from desk chatting with colleagues Mold at bottom of tiles in one room's bathroom Stained bed linen Pillows had too little stuffing to support head - no spares in cupboard No recycle bin in rooms
Bed was large and comfortable, the room had all the basics you would need, location was good, housekeeping staff was very friendly.
I travel for business, on the road globally pretty much 3/4 of the year, which means I have to use a business credit card. Their payment system didn't accept our business cards, which is the first time this has happened to me in tens of countries and maybe 100 cities (including other places in Canada). I had to use my personal card, deal with accounting, reimbursements etc. which is quite a hassle when the amount is almost 1k dollars. This alone is a reason we will be blacklisting this hotel. It would be an okay stay for personal trips, not for business.
They could not find my booking. Took over 30mins and I had to forward emails from booking.com. It was very late at night, there was a long queue and staff really were not interested in the reception area. Lots of people seemed to be having problems with there bookings.