The Westin Beach Resort & Spa at Frenchman's Reef

the views, pool.

service, overpriced, daily resort charge 75.009

the staff was amazing customer service was 10/10 awesome views

there are no tvs to watch anywhere in the lobby or at the bars. breakfast needs more variety for $32 per.resort fees needs to be discontinued the rooms are already pricey. did not like how far u have to walk to get to the beach.

This property has just reopened after being renovated and rehabbed following a lot of damage from hurricane Maria in 2017. The property was really beautiful and the room was very comfortable. The staff was extremely helpful and the dining options were fantastic. The view is great.

It was expensive.

The staff was absolutely amazing! Everyone, was super kind, helpful, friendly. The management, not so much. You have some really outstanding workers there that really want to make it comfortable, relaxed and special, but their hands are tied to what management says. This was our honeymoon, had it not been for the staff, we may have not stayed. I like to mention some very special staff there by name who were outstanding! Rae Nae, Ta'Lore, Erica, James Brown, Jamal, our bartender Rafael, waiter i think Pablo & our absolute favorite who was the most helpful, Ricky. He went above & beyond to assist us. He's super friendly, told us about our new favorite food "Poke Bowl". He even took time out on his day off to tell us about the beaches at St John, he not only treated us as friends, but we saw him treat other this way as well. He is an awesome employee. THANK YOU RICKY! You made our trip extra fun! I also want to say thank you for having Ian, who did the wine tasting. He was informative, got me to try some wines I generally would not of, he was fun & very friendly, definitely a plus!

This resort is beautiful & you will definitely pay for it!! I saw on line that this advertised as all inclusive, you could imagine my surprise when we arrived & told it was not! Breakfast was not even included! This was our honeymoon, I was highly disanointed that we didnt get anything covered, the restaurants & drinks were very pricey & being that the spa was not open, we lost cable service for 2 days, they had workers using drills out by the pool & the hotel was not fully opened, We should have at least gotten breakfast or a bottle of wine, mgmt really dropped the ball here!

I absolutely loved everything about this resort, my room and the staff were amazing. . From All the greeter's at the door those guys were phenomenally awesome awesome Tanisha/ sugar fin, awesome Syreeta on of my favorite at the breakfast buffet, also Natesha , Emoni also at the breakfast buffet....all my girls at the poolside, very nice and friendly.steven at the poolside absolutely great.also let's go alk about those sushi nachos the best I ever had dinner and bouy hous was great as well steak Philly were delicious.. I glad I picked this place So with that being said Westin in St. Thomas absolutely the best resort I ever stayed 10+10 stars for me.

I don't have any dislike.

Everything about the hotel was incredible. The views form the pool were terrific. The service was great. Keenan, one of the managers, helped in every way. I would definitely come back to this resort.