C-Hotels Diplomat

The hotel staff were friendly and the room was great. The location is just in front of the station.

The A/C machine was a bit loud.

Traveling with my chikd,13, for a few days was a perfect stay. I chose to stay close to the train station as we had come from Rome & lots of travel - the location for us, was for ease. It is doable to get to the main attractions, but takes a little walking or other transport. The bathroom was so clean and the shower felt so nice! I love the Anyah products, refreshed towels, clean linens, soundproof and dark curtains. The bed itself was not majorly comfortable for my back, but if I laid flat on my back on top of the comforter it never hurt- just a bit stiff of a bed. Clean and I didn't worry about the lines for the first time in many stays elsewhere. The breakfast... how I MISS that spread. It was almost humbling. I know I was hungry from 30k steps a day, but it was a beautiful way to honour guests. Fresh fruit, dried fruits and nuts, yogurt, eggs, breads, meat, fresh juices, coffees, really - more than one can eat, but quite impressive. The front desk attendant went to several rooms to find a proper hair dryer w diffuser for my poor hair. So helpful. I have nothing bad to say.

When I walked in there was a musty smell the was off putting - it could have been the air freshener, but it wasn't great. It concerned me there was mildew etc, but the rooms were just fine. It may have been food from afar, air freshener, or a person ..?

The hotel was a 2 minute walk (if that!) from the train station. The location was perfect for us to explore Florence. The staff were exceptionally helpful, friendly and knowledgeable. We were upgraded on arrival, which was a lovely surprise, and the room we were upgraded to was amazing. We also received complimentary pasta on our departure from the hotel. Honestly such a lovely experience during our visit to Italy.

Welcoming staff , location

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Staff where lovely and accommodating and gave us an upgrade for our special occasion,

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The hotel and staff, both lovely. Really nice modern rooms, and a nice welcome. Loved the extra touches of complimentary water on arrival, mini biscuits and the lovely departing gift too (pasta).

It's quite a noisy location (trains, trams, Cabinieri station so lots of sirens). If you're a light sleeper, probably best not choose this hotel. Although the proximity to the station was perfect for us with 3 very large suitcases and us arriving and leaving by train.