Embassy Suites by Hilton Nashville

Cleanliness and location are perfect.

The staff were consistently rude and unhelpful. They attempted to make my colleague pay for the stay twice, claiming that the initial transaction had not gone through. However, after my colleague checked their bank account, the staff then claimed that they could see the transaction in their system. Furthermore, they also charged me additional fees without disclosing these extra costs upfront, which was frustrating and felt unfair.

Big comfy rooms

Nothing

Breakfast was great as well as the happy hour drinks and snacks

Paying a daily parking fee. I thought that was too much.

Breakfast was awesome- loved the selection, and made to order omelette station. The staff were super friendly. Our room was impeccable and super spacious- like a one bedroom apartment. The view from our room was spectacular! Also loved the proximity of the hotel to all the hot spots. Everything in walking distance.

My husband does not drink coffee with breakfast, he prefers coke/pepsi in the morning and the fountain machine was out of soda the entire time of our stay. Wish they would have refilled it. Also the drinks during happy hour were not that great, but not going to complain because they were complimentary.

Excellent location, good restaurant choices near by, good bar choices near by, close to Broadway/Main Drag, but not too close. Good size room, clean, fridge, sink and microwave. Good dark out blinds. They did a great job with breakfast and happy hour.

I was on the 8th floor facing the HVAC equipment, I did not like the noise/rumbling at night. :-( This is a large hotel with only one elevator bank, so be prepared to wait for an elevator during high peak times, ie shortly before breakfast closes and before check-out time.