Timbri Hotel San Francisco Curio Collection by Hilton

Only location was very central. But street was full of junkies and drugies. Avoid staying if you traveling with kids

Pathetic reception staff, asked for coffee to be refilled by house keeping and it’s never been done in 3 days. Guy at reception trying to charge extra days and double for parking. Security guard is very rude and unprofessional. No manners to talk to customers.

Great hotel and amenities — roof top was lovely for a sunny day and the downstairs coffee shop was also great to have on premises. The room was clean and comfortable, and the shower had the best water pressure I’ve come across in years. The only slight downside was the location on the edge of Union Square—while convenient for getting to pretty much anywhere some people may be less comfortable.

1. The hotel charges hidden fees - Resort fee 2. They tell you that breakfast is included but then end up charging for breakfast 3. The breakfast is quite bad. Very few options. Massively over priced 4. The coffee shop is also quite bad

The hotel room was modern, clean and comfortable. The manager eventually helped to resolve the overcharging issue.

Terrible customer service. Over-charged me for more than 70USD than my booking on booking.com! My emails were replied very intermittently with no updates by the team. They gave excuses saying that they were looking out for email under a different name, but it was the same email address I have been using. They have not resolved the issue, I have not seen my refund, and I will lodge complaint with the booking agency directly. Disappointing handling by a Hilton hotel, and would not recommend

Nothing. I need my refund. Your employees robbed me.