Peaks Hotel and Suites

The location of Peaks Hotel and Suites is fantastic. That, coupled with the underground parking, makes travelling to the hotel and checking in an absolute breeze. My wife and I stayed two nights and we enjoyed how, once you had parked in the underground parking, so much of the downtown is within walking distance so you can simply walk to great restaurants and breweries. We did get back in the truck and drive to see the Bow Falls, visit the Cave and Basin historical site, and to eat at the Waldhaus Restaurant, but each of these locations was a short 10-minute drive from the hotel and we were able to get back to our parking spot without issue. The beds were nice, comfortable, and the rooms were clean. The showers were very nice, the showerhead had a rain-style showerhead with a separate attachment for a higher pressure cleanse. The coffee was nice as well. This was our second time staying at Peaks and it has exceeded our expectations twice now.

This was our 2nd visit to the hotel, we came back because of the comfort and location. Our room had a fabulous view of the mountains and was cozy and quiet. We arrived 4 hours early with the intention of just dropping off our bags but were allowed early check in as our room was ready for us. The airport shuttle bus to Calgary has a stop opposite in the sister hotel and everything else was a few minutes walk away. Would stay again and recommend to others.

Nothing

Location of the hotel is perfect. Near the hospital, church, gas station, parks, shops and restaurants. We don’t even need to use our car to get along Banff Ave. The front desk staffs are very professional and helpful. They always greet us morning-to-evening with a smile. We really appreciated the underground parking as they have a safe & convenient access to free car wash, car charging, bike park and elevator way up to main floor.

Hotel Housekeepers are very loud everyday starts at 8am ( maybe this is the start of there shift) For three consecutive morning that we stayed, its always the same. We stayed at Rm. 317 and if you ever stay near those rooms you will gonna know and experience what I'm talking about. I didn't bother to come up this concern as I assumed that they orientated to be considerate and act professional at work. And I don't want to get them "on the spot" trouble. Well I guess for them, they just doing there job, I supposed. They walking around the hallways with there big carts banging outside walls, even chatting and laughing to each other, not taking consideration to other guest that wants to sleep in much longer late in A.M

It was very stylish and clean. The staff and the other guests were all so polite and friendly. Our family definitely enjoyed our stay this weekend.

There was no restaurant or anything, so it was kind of a bummer having to go across the street to access the gym or restaurant.

The property was great, close to downtown and we walked everywhere!

The hotel had a really strong smell in it that gave us headaches when we walked in. It took the whole first 24 hours to air it out, which was pretty uncomfortable.