Best Western Hotel Ile De France

Beautiful old but well appointed hotel

Nothing

Nice SPA area; comfortable bed and nice big room with a prefect view on Chateau Thierry hills.

N/A

We arrived earlier than check in and our rooms were ready. The weather was delightful and there are several locations to sit outside and enjoy the beautiful views. Dinner at the hotel was very good offered several price fix choices, as well as al la carte choices. A definite calming last nights stay in France before heading to the airport in the morning.

This is a lovely old building, set up above the town. The room was clean and comfortable, with a little balcony on which we could sit. There was plenty of parking.

This place was so frustrating - it could be great. Instead, the hotel is badly in need of refurbishment - it is all very dated. In the room, the toilet is separate from the bathroom, and tiny - anyone of any size would be hard pressed to shut the door. Otherwise the bathroom was adequate. We were unable to eat in the hotel on the night that we stayed - not ideal when the hotel is someway out of town. In fact, this turned out to be a blessing in disguise, it was an easy half hour walk into the town centre, mainly through residential streets and we had an excellent meal, avoiding the hotel's rather drab dining room.

Poor facilities in room - tv/ shower door fell off. Staff In restaurants poor

Comfortable clean room with good facilities. Nice pool and sauna.

Evening meal was poor quality. Restaurant understaffed in the evening - only one member of serving staff.

Great building and position. Lovely pool. Very comfortable room. Very welcoming staff.

Restaurant closed. Brasserie closed. No food. No warning. Roman on reception arranged a playe of. Charcuterie for us . Restaurants in town closed. A sign in the hotel says the restaurant is open every evening. That clearly isn't the case. Very disappointing and not a good end to our holiday

Handy place to stay on the way to Eurodisney. Lovely staff.

The hotel really needs an upgrade - especially the pool.