Trip Inn Kongresshotel Frankfurt-Rodgau

The room was very hot and there is no AC

Despite the relatively big size and many guests, the hotel proved to be quiet at night.

Breakfast was ok

Better communication by email and phone Drab and outdated furniture probably 40 years old Dull and cold armosphere Uninviting

The reception desk staff were efficient, welcoming and very helpful. The restaurant/bar staff were exceptional. The bed was comfortable, and the bathroom facilities all worked well. There was plenty of hot water.

The listing had the wrong address on the website so I initially went to the same address in Hanau. When I rang the Booking.com Business Helpdesk number in Belgium to ask for help, the contact desk was clueless. When I was finally given the hotel's telephone number, I found out that the hotel was in Rodgau and not in Hanau. The extra distance in the taxi meant I had to pay more than I had expected to go from Hanau to Rodgau. I was not amused after a long train journey and then an S.Bahn ride from the airport west of Frankfurt to Hanau, well to the east of Frankfurt.

The hotel was easily accessible from the highway. We checked in very late and the staff was really helpful. The rooms were comfy but bit old. Good stay for a reasonable price.

Polite and friendly staff Clean and location was good and comfortable

Breakfast was not included in stay ....parking should be available...