The Miami Beach EDITION by Marriott

beautiful property! Clean bathrooms.

my experience did not align with the premium price point of over $1000 per night. I wanted to share a few concerns that significantly impacted my stay: Room Cleanliness: Upon arrival, I found multiple large stains on both the carpet and the chair in the room, which was unexpected and unacceptable at this level of accommodation. Delayed Luggage Delivery: After checking in, I waited over an hour in my room for my bags to be brought up. I called guest services twice for an update, but the delay persisted. I was unable to leave or settle in comfortably since all of my belongings were in those bags. Frankly, I could have carried them up myself in less time. Poor Beachside Service: Service at the outdoor bars—especially on the beach—was extremely slow. It regularly took over an hour to receive food and drinks, and the quality did not reflect the resort’s standards. Unresponsive Guest Services: On several occasions, I called guest services, the concierge, and housekeeping with no answer. This lack of responsiveness was frustrating and inconvenient. Pool Conditions: The pool water appeared murky and unclean during my visit, which raised hygiene concerns and diminished the overall atmosphere. Lack of Assistance at Checkout: At checkout, there was no assistance with luggage, and I had to carry my bags down the stairs myself. Again, this is not what I would expect from a hotel of this caliber.