Best Western Plus Monopole Metropole

This is a superb hotel in the perfect location and the staff were all delightful and willing to help.

The only little issue I had was with the bathroom as the bath was very narrow and the seal on the shower screen came off if you opened it and the shower, while being perfectly serviceable, was not great. However, everything was clean and everything else was excellent.

Excellent location, very efficient service, spacious and clear room, quiet as well.

There was a certain amount of internal renovation work going on at the time of our visit, but this did not unduly spoil our experience. The room (on the first floor) was comfortable; with windows opening on to a sort of upstairs atrium. The only problem with this was that it didn’t feel entirely secure in terms of having windows open at night or when we were out. There were very effective shutters, however. For a corporate hotel it has a surprisingly “homely” feeling; even if the décor might not be to everyone’s taste. Certainly quirky; might annoy some people. We particularly liked it because someone had clearly put some serious thought into their choices. Easy access to the station, with at least one very good restaurant within easy striking distance, as well as easy walking distance into the city centre, and simple access to trams. Breakfast was generally good – though I would advise against the pickled herring. I was interested to note that a certain amount of corporate muzak was on offer on my first morning – albeit quiet enough to be ignored, whilst, on the second morning, either someone had forgotten to turn it on, or it had been turned off as a matter of policy. Either way, we were glad to be able to eat breakfast in peace and quiet.

Nothing (apart from the pickled herring!)

Cleanliness, accessibility, soundproofing of rooms, had a nice and quiet stay.

The room did feel quite small for two people for three days. The water pressure on floor 4 at least could be better (if possible at all).

The Hotel was modern, and very comfortable. Everything was clean, and the room was well equipped. The reception staff were super friendly, and helpful. There is a bar, with a nice area for lounging around or playing billiards. It was a short walk from the train station, an easy walk with a big suitcase. I would definitely stay here again, if visiting Strasbourg.

Being so close to the train station is handy, but it didn’t feel very safe in the area, a lot of drunk sketchy people hanging in the streets. However, after stepping into the hotel, you soon forget about this factor.

Everything.

WiFi on the fifth floor was bad.