Gran Hotel Ciudad de Mexico Zocalo View

Prime location on the Zócolo and excellent, attentive service. Clean rooms and comfortable beds. The rooftop terrace is amazing -- it is worth coming in day time and night time for wonderful city views. They even have a specific photo location on the terrace since the view is so nice.

Nothing negative.

Nothing :( ( accept old historical building and beautiful architecture work

Location is very central, but hotel should let the guest know about the protest and block street. we have to walk 4 blocks with our luggage; hotel should provide help. air-condition is not cool enough and stay 72 F Degrees .

Loved everything about it. Top notch service, wonderful facility. Super comfortable room. Would definitely stay again! Room with a view to Zocalo is definitely worth it!

All was good!

We stayed 6 nights at Gran Hotel Ciudad de México with our daughter and absolutely loved everything. Our room overlooking the Zócalo was stunning—spacious, beautifully decorated, and very comfortable. Breakfast was excellent, with a wide and tasty selection. The hotel restaurant was also great, offering delicious food and a breathtaking view of the square. It’s also a lovely spot to enjoy a drink, especially at sunset. The staff was really great—friendly, helpful, and professional. The location felt very safe, with plenty of police presence around. Nothing negative to say—a perfect stay!

Location - close to historical centre and main city plaza. Lovely building and a free lounge with cookies, candies and water.

The staff were unorganized but did manage to get our requests figured out - it just took some time. No towels in the room, perhaps it was laundry day as when they did arrive, they were bath mats, not bath towels.