Hotel Giotto Flavia

Friendly staff, clean, good value for money

Works at Ground Floor a little disconcerting on arrival

Location was good. Breakfast was fine. Staff were helpful.

Access via stairs was poor due to renovations. Shower was a small. Hot Water was took a while to warm up..

The hotel was basic but the staff made up for it with helpfulness and friendliness.

Noisy fan and room very small. Have to sit sideways to use the toilet as the basin is in front of you. This hotel was under some form of construction of which was worrying if an emergency occurred with evacuation necessary. The stairs were part of the construction and the lift could only have 2 people in it due to its problematic service.

Staff was friendly and helpful. Excellent housekeeping.

Mattress sagged in the middle, so we kept rolling into each other. Very uncomfortable to be unable to lie flat for two nights!

The bed takes up 90% of the moving space in the center and can't be moved. As a 160cm thin female, I was barely able to turn around in the shower shoe box. The cleaner never vacuumed or refilled shampoo and soap bars. I had to get from reception every day upon return from a long day. The outside patio pics are staff use only so don't be fooled you can use it. It's directly linked from the reception and you can hear every staff member and building maintenance talking on the phone which is 90% of what they do when the guests aren't checking in/out. Their pics on Google are not true, I have uploaded the standard room pics, where the walls are paper thin, so you hear guests and staff always. I can't even open my windows after shower since staff are always present right outside patio and can see you as close as someone beside you on a bus. Shower head and faucet leak bad and are wobbly and don't stay in place. Water leaks all over the place. Some guy did a quick temp fix and said he will come back to fix next day but didnt happen for 5 night stay. No fan in the shower. Silver fish bugs and ants crawling on the floor. Woke up super itchy every day. Gave me respiratory discomfort from the dirt and bugs. My room type was Double room but nothing like their pics on Google. Expect old rundown fabrics of bedsheets and half a size of every space with 40 years added to aging and zero maintenance . Plus the worst wifi connection I've ever seen. They have 4 wifi connection to sign in to othetwise. Construction going on on the hallway currently and the way to your room is blocked if you want to take a mid day break and you can't go while the cement is hardening.

The hotel is in a great location to visit all the areas of interest, the metro was so easy to use. There are plenty of restaurants and cafe bars around the hotel. The room was quite spacious, spotlessly clean and very good value for money. The staff were very friendly and welcoming. I would not hesitate to return.

I can honestly say there was nothing we didn't like