5800 Universal Boulevard, Orlando, 32819, United States
Centrally located at Universal Orlando Universal's Hard Rock Hotel® Universal’s guests receive Free* Universal Express Unlimited ride access to skip the regular lines at most popular attractions in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required). CityWalk nightlife is 5 minutes' walk away and accessible by water taxi. Early Park AdmissionƗ to The Wizarding World of Harry Potter™ and Universal's Volcano Bay water theme park 1 hour before the theme parks opens. (Valid theme park admission required; select attractions.) A 12000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi a flat-screen TV and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. This hotel provides complimentary shuttle busses and walking paths around the resort so it’s just a quick hop to Universal Studios Florida Universal’s Islands of Adventure and Universal CityWalk.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Location and facilities
Cost I felt was over the top for a family of 7
Lovely great location.
Nothing
Location was great you can walk to universal.
It was tired and needed modernising. My son left something in the room and the after care wasn’t great basically told me to ring this and that number. I complained about the aircon that morning saying it kept us up all night and we didn’t really sleep (not ideal when only staying for 1 night) they basically just said thanks for telling us, no apology, compensation etc for the cost the only benefit is the express passes, If it wasn’t for these id say it’s over priced
Location is unmatched when visiting Universal Resorts as it is an easy (if sweaty) walk to the park entrances - closest of the premium hotels. Fast pass for all the family meant that for us, as a family of 4, it was great value. We ate in the pool bar and 'kitchen' and had great meals every time, so full marks to the team for that. Check in and out were simple and painless. Pool area is great and the kids (16 and 13) loved the overall atmosphere.
The hotel is in dire need of a refurb as the rooms and some public areas were a bit tatty. The men's toilets by the pool always had 1 broken urinal for instance. Food and drink in the hotel is very pricey, even in the shop, however if you have budgeted for this then it shouldn't be a problem. Concierge was not the most helpful to be honest, but Google is easy to find whatever you need these days!
Locations was excellent a short walk to all of Universal facilities, pool was cool and uncrowded, room clean and comfortable
Lady on reception when we checked in was rude and unfriendly, most unusual as all other members of staff were friendly, efficient and welcoming