Condado Vanderbilt Hotel

Gorgeous place with a beautiful view and a fabulous ambience. Excellent staff all went above and beyond.

Incredible staff .. all of them .. from the lounge like Adriana, the front desk like Ana B, Gabriel, Michael, Alejandro, Veronica, and the spa .. Christian magicking my lunch in a way no one else could .. so many .. you’ll feel at home and then some. Watching the pelicans catch fish masterfully and gracefully as the sun sets ..

This is definitely not a 5 star hotel. Location was subpar, foul smelling when you walked out the doors and just a general unsafe feeling while walking down the street.

Service was abysmal at the hotel. Housekeeping didn’t come until we called guest services multiple days of our stay. Beds were left unmade, there was hair and crumbs and garbage left behind. Just did not meet the expectation of staying at a 5 star hotel.

Everything

There was nothing that I didn’t like

The location and the breakfast buffet was yummy especially the a la cart menu.

The smell of of food is everywhere in the corridor of our room which was in a high floor. Also, the smell of humidity was a big bad with the furniture. They could use some scented refreshers.