The Ritz-Carlton Vienna

I had an exceptional stay at The Ritz-Carlton Vienna! The staff truly made my experience unforgettable with their outstanding service and warm hospitality. I would like to extend a heartfelt thank you to Armand and Katerina for arranging an early check-in and for their exceptional services throughout my stay. Their professionalism and attentiveness were remarkable. A big thank you as well to Julia and Abu for their quick and efficient housekeeping and room service. They ensured everything was perfect and responded promptly to all requests. I also want to recognize Oliver and the concierge team for their incredible support in arranging trips and making restaurant reservations. Oliver’s attention to detail and helpfulness made everything seamless and enjoyable. Last but not least, I want to express my gratitude to Zsolt for his excellent concierge services, including assistance with luggage storage and handling the bags. His friendly demeanor and willingness to help were greatly appreciated. Overall, the staff at this property are amazing! The hotel itself was very clean, comfortable, and well-maintained. The location is fantastic—perfect for exploring the city. The dining-in experience was also impressive, with delicious food of excellent quality, flavor, and portion size. I highly recommend The Ritz-Carlton Vienna and will definitely be returning in the future!

Nothing

Everything about the hotel from the facilities to the staff and the food. First class.

Nothing, everything was perfect.

We couldn't have asked for better staff. The location was practical, being close to the old town and the Musikverein, as well as the Stadtpark and Belvedere. Having Pastamara at our doorstep was an excellent aspect of our stay. The rooms' space exceeded our expectations.

The room, breakfast: food and service were excellent. Location.

We celebrated our 60th birthdays in Vienna and mentioned it before arriving and got a reply they would take care of it. We received 3 apples and 1 (!!) glass with a small bottle of orange juice and a letter welcoming me…upon leaving I mentioned my surprise at the reception. They apologized and said they were very sorry and if it is ok to compensate us with a free taxi to the airport. However, the taxi driver, who was really nice never heard of it so we paid him of course! I am disappointed from the Ritz that should take care differently at those details regarding best service of their costumers.