1 Hotel West Hollywood

The Hotel is in a good location with the facility of paid valet parking which worked well. The interior of the hotel and the rooms are based on nature which is so relaxing. The rooms and bed are beautiful and comfortable, lovely bed linen and lighting with coffee and tea making facilities but the one of the most important things is the attentiveness of all the staff they were brilliant especially Mackenzie who went above and beyond. All staff made the experience extra special. The pool area is lovely and clean and there is someone catering to all your needs with beautiful towels and fresh fruit and lemon water. The hotel smells lovely too and there is a health suit with treatment available. Well done wished we could have stayed longer

Nothing major but prior to arriving information attached to booking explaining where to park and the drop of luggage etc

Beautiful property, the food at the restaurants and cafe was amazing, the cafe was especially great - breakfast and coffee, staff was great, location was amazing (one block from soul cycle and the comedy store) all organic products, etc. bed was very comfortable, and the rooftop is very busy on weekends which is great if you know to book ahead

The pool is fully shaded by 2pm (although really nice otherwise), room service isn’t 24/7 and is fully done at midnight (if not before?), for some reason there were a lot of long black hairs in my towels and sheets - I’m blonde so this was quite disturbing I did let the desk know, I paid for a city view but it’s a peekaboo city view as the curtains open from the middle not the side (there’s a thick beam through the middle) which also lets sun in through the sides in the early morning