The Reach Key West Curio Collection by Hilton

Great location, short walk to main bars/restaurants. Nice having direct access to a private beach and has good-sized pool with bar. Good sized, clean rooms

Quite expensive for relatively basic rooms. Room was not ready for checking in until 5pm. When we went to the bar there was only one person serving which meant slow service.

Loved being able to see beach and pool.

Beach clarity, Beds completely uncomfortable. No food other than the 1 restaurant which was a tad pricey. No decent coffee in lobby and or rooms. Charged parking of 50 a night, and then hotel taxes and fees 75.00 per night.

The location was good. The amenities looked okay but everything was so disappointing

I had high expectations for The Reach by Hilton, but my stay was a complete disappointment and, frankly, a case of false advertising and failure to deliver services as marketed. The rooms looked nothing like the professional photos on the website — instead, they were old, worn, and in dire need of renovation. The beach was unusable, covered in thick, rotting seaweed with a strong, nauseating smell of decaying fish. This is not the pristine, relaxing beachfront experience the hotel promotes. The restaurant was equally disappointing — the menu provided was completely different from the one advertised online, removing several key items that influenced my booking decision. This was a clear misrepresentation of the property’s condition and amenities. The experience fell drastically short of the Hilton brand promise and what was paid for. This was a total waste of time, money, and vacation days.

Friendly staff, convenient location

Too pricey for what it is, not comfortable for family of 3,