Carretera Punta De Mita Km. 11.5, Puerto Vallarta, 63734, Mexico
This impressive resort is located on a private beach on Banderas Bay 40 minutes’ drive from Puerto Vallarta. It offers a spa and 4 outdoor pools including an infinity pool. The air-conditioned rooms at the Grand Palladium Vallarta Resort & Spa feature free Wi-Fi satellite TV and a private balcony or terrace. Each one comes with a coffee maker and the private bathroom includes a hairdryer. The complex has 5 restaurants and 5 bars plus the Xtratime Sport Bar. The Grand Palladium’s spa includes a hot tub sauna and steam baths. The hotel also organizes daily entertainment and activities for both adults and children.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
It was a little outdated but very clean. Staff was amazing!
The food wasnt the greatest. We were told we were getting a $1500 credit to use at the resort and it was actually coupons
Service staff were great. Pools are good.
The food was extremely average, we luckily didn't get food poisoning like our friends did, the rooms needed refurbishment 10 years ago and the check in staff were not honest. We had $1500 resort credit in our rate, we asked multiple staff over the first few days who said we could spend it on the spa and charge it back to our room. Half way through the 8 night stay we were advised this credit was actually just an expired (2021) coupon book with small discounts that totalled $1500. The resort was unapologetic and thought retrospectively applying an expired $60 coupon to our bill was enough to fix this problem. If we had been told the truth at check in about coupons we would have been disappointed but understanding, however half way through the trip after buying products we were told we could is not acceptable. The property manager was unwavering and stonewalled any responsibility or resolution by blaming us. Be aware they don't provide T&C's at check in and even then they don't mention (expired) coupons. Celebrating an 8 year anniversary, 40th birthday and friends honeymoon would have been more relaxing at home. One last thing to note, if they don't know the answer or can't fulfil the request they still just say yes. Which is what ended up costing us $550USD
Nothing
Everything
Beautiful location. Friendly staff. Good service.
The drinks were obviously watered down to the point that I suspect the alcohol was as well. Several times I asked for a "double" and the bartender more or less refused. The food wasn't bad but for the price it should be better.
Facilities bigger hotel, the view
Beach a lot of rocks
Breakfast at the nest was top notch
Pool was good but needed some maintenance
Nothing it was a horrible experience!
Yes I hated the customer service! I hated the location! I hated the staff!