Hilton Garden Inn Charleston / Mt. Pleasant
300 Wingo Way, Mount Pleasant, 29464, United States
About the stay
Hilton Garden Inn Charleston / Mt. Pleasant has an outdoor swimming pool, fitness center, a shared lounge and terrace in Charleston. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. The hotel features family rooms. Guests at the hotel can enjoy an American breakfast. There's an in-house bar and guests can also use the business area. USS Yorktown State Park is 1.6 miles from Hilton Garden Inn Charleston / Mt. Pleasant, while Patriots Point Links is 2.1 miles from the property. Charleston International Airport is 12 miles away.
What you will find here
- Check in: 15:00
- Check out: 11:00
- Free cancellation
Recommendations and reviews
Very good
Exceptional
Exceptional
Exceptional
Bad
This Hilton Garden Inn needs...
We flew to Charleston as a family to celebrate my daughter's wedding and took 6 rooms for 3 nights. The location was fine and the parking lot was OK. Staff were mostly polite and friendly, but not always professional.
As they say, the devil is in the details, including the small details. A few examples: The Wi-Fi came on and than off for periods of time both in the mornings and evenings, which is quite frustrating; Service in the rooms is provided every other day. At our request, we received service at the room on our second day, but the empty shower gel container was left empty and we had to rely on the one small piece of soap in the bathroom when washing hands and taking a shower; On the morning of our departure house keeping employees knocked on our door before 8:00 in the morning asking to clean our room. I explained that we will be checking out at 11:00 and they should come after 11:30. They apologized and left. However, in the coming hour two more different housekeeping employees knocked on our door and asked to clean our room and again I had to explain that we are staying in the room until 11:00, and that they should come later. We found this attitude extremely unprofessional. Definitely not typical of my vast experience with the Hilton chain.
Very good
Very good
Great breakfast
Lack of hot water in the shower
Very good
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Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.