Faro Blanco Resort & Yacht Club Marathon Curio by Hilton

Location

Around 12:40am, a loud, sharp noise suddenly occurred in our room, making it impossible to sleep. Engineering was unable to resolve the issue, and our whole family had to move to another room around 1:00am, which completely disrupted our rest. When we checked out the next morning, the front desk staff promised us that the manager would follow up, but we never received any call or message. We expected a higher level of service from a Hilton Curio Collection property. The lack of follow-up and any form of compensation was truly disappointing.

Everything was very clean and orderly. The staff was very courteous and helpful

The WI FI was weak in rooms.

Pretty landscaping

Poor staff communication. No where in any emails or face to face conversations during check in was anything mentioned about resort fees except a credit card “for incidentals.” And when I got card out to pay, she didn’t even verify which card I wanted to charge and just charged without asking. We also called down to front desk because we did not want room service , and yet when we got back to the room we had room service. We did not have any do no disturb signs anywhere like all the other rooms had.

Water views, marina, grounds, beautiful pool view, Palm trees in pots, spacious room , fire pits at night / Marriott, rain head in shower, Molton Brown products, delicious food / dinners. Super friendly staff.

Everything

Faro Blanco charged me an extra $185 in resort fees and sales tax when checked out. I had already paid the resort fees and sales tax to Booking.com. I was double charged!

The property was a beautiful Yacht Club ocean resort … the rooms were beautiful and the bed was very comfortable! The grounds and pools were inviting lots of outdoor activities! The Lighthouse restaurant, outdoor bar & breakfast cafe was a great complement to this great hotel !

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