The Caledonian Edinburgh Curio Collection by Hilton

Fabulous

Great location and brilliant staff. So central and beautiful lobby restaurants etc

Almost 3 hrs delay to check in. Booked a deluxe king room and couldn't get our original room due maintenance issues. The duty manager handled the delay very professionally with a number of complementary items added to our stay. When we finally got to our room we were very disappointed, quite basic room, smaller than expected and a very small bathroom. The room seemed like one which would not normally be used and smelt musty. Breakfast at the hotel was also a disappointment, hot buffet items not very warm and overcooked.

Its very disappointing to be leaving this review. The hotel is beautiful, in a great location. I was greeted by the most lovely lady Karen on the front desk when I arrived, she was fantastic to deal with. We were here to celebrate our engagement, Karen told me there was notes on our booking regarding this from our personal concierge Victoria.

The hotel had a very large American group staying for the weekend, they took up large parts of the hotel and bar, it was chaos in the hotel lobby at check out time due to the large group all arriving in at the same time! The bill was slightly confusing, however the lady behind the desk was slightly rude and unhelpful. We tried to have a cup of tea or a seat to relax in the hotel lobby prior to going to the airport, we were told that this wasnt possible due to the large American group having all of these areas booked out, we were told to go across the road to a cafe for a cup of tea if we wanted one. Not good enough after spending premium rates of 400 per night for 3 nights!

The Waldorf Astoria exceeded all expectations! From the luxurious amenities to the impeccable service, every moment was unforgettable. Karen, one of the staff members, went above and beyond to ensure our stay was nothing short of perfection. Her warmth and attentiveness truly made our experience exceptional. We can't wait to return!

Very calming atmosphere

Elevators

Good location, clean, comfortable, good bar, restaurant, good breakfast, friendly and attentive wonderful staff.