Enjoyed our 6 night stay. The staff was very accommodating and did their best to ensure we had a great experience. Property was beautifully maintained and offered a lot of food options, multiple pools, and a lovely beach area on the very calm bay. Cleaning and concierge staff were very warm and helpful. We were given lots of attention throughout our stay and offered many complimentary items throughout each day such as bottled water, extra Nespresso pods in our room, anniversary gifts for our wedding anniversary and a beach bag to use during the stay. We had some issues with the room we were initially given and were upgraded to an ocean-view room right away as a result. The complimentary departure lounge was a cherry on top, which can be used by anyone who would like to take a shower, repack, and prepare for their departure after they've already checked out. We used it for an hour to get ready for our flight after spending the whole day enjoying the property on our last day. We were also given complimentary late check-out until 2pm, but this may be because of the length of our stay. Although the West coast of the island was not our favourite coast overall, we did enjoy the calm bays of Ko'olina and the beautiful sunsets. The hotel is also located very close to the airport – it only took 20 minutes to get there when we departed. Would highly recommend if you're looking to stay on the West Coast and are looking for luxury accommodations in a quiet part of O'ahu.

Too expensive

We loved the professional staff. They were relentless all day long at the pool ensuring we got everything we wanted.

I didn’t like the parking situation. It’s either valet or not. Not many other self parking lots around and automatic charge for over night parking.

Beautiful location . Perfect ambiance for relaxing and taking a break from busy life. The cove was perfect to take a swim in the ocean. Many pools on property to pick from to enjoy. The Ohana pool was my favorite. Mina’s Fish house and Noe restaurants were both beautiful and delicious.

Wonderful and clean room, great balcony, and plenty of pool seating and easy access to the private lagoon. The dining options are very tasty but a bit overpriced, at least for the cafe options. Service was also awesome.

Nothing comes to mind!