Nautilus Sonesta Miami Beach

Nothing liked about the property. We left the same night and still waiting for your response and money back. The room in real doesn’t match with the photos on the booking. Shameful!

I like the location and easy access to the beach

It is too price for that it is . It is too old building , pillows are super flat my neck was hurting , also the halls are painting in black so the hotel looks cheap . The bar area is super expensive $26 for a cocktail on the beach and you have to pay for umbrella $26 or if you want a bed from to the beach. Also I would rather the mini bar empty and to put my own drinks . Everything is expensive and useless

We've been double charged on different credit cards, as well as through booking.com. until this is resolved, I can't rate you positively. thank you

We appreciated the location, the room with a sea view, the sunny beach with the good management by Isaac. The whole team was kind and helpful.

The hotel needs a refurbishment, it is a bit old and dirty. We were annoyed by the noise coming from the early cleaning of the pool, or from the 2 buildings on both side of the hotel which are in renovation.

The staff are friendly and helpful. The bed is comfortable. It took me a while to figure out how to use Netflix on the TV but I eventually did it. Direct access to the beach with complimentary chair was wonderful. I enjoyed my time there.

There was an issue with the lock of the room. The other incident was that a man was somehow assigned to my room because we have the same last name but the manager fixed it immediately.