The Roosevelt New Orleans A Waldorf Astoria By Hilton Hotel

Exceptional service, amazing people and a beautiful place. The Sezerak bar is brilliant! As is the pool.

The elevators are dodgy in tower 2.

The pool! The room the location, the kind staff everything! It’s close to everything you can walk to everything you need and the staff are super nice especially Tyran at the front desk - we had moved from another hotel and he was so nice and welcoming to us

Nothing it’s perfect

Beautiful historic hotel

Nothing

It was classy, elegant, and upscale. Close to everything.

I didn’t like the view. I like rooms facing the street.

The bed was comfortable, location was ok.

Our room on the 6th floor really needs a renovation. The furniture was old, the night stand was positioned 2-3 feet from the back wall so you could (barely) access the extra outlet for your phone. There were 2 outlets near the desk but there were 2 of us and we needed more outlets. Obviously this was a problem for others as the poorly positioned night stand indicated. The bathroom is old and again, needs renovation - after a shower you have to prop the door open (as it closes immediately when released) in order to get some of the steam out and mirrors useable. I ordered breakfast one morning - a yogurt bowl - only to see everyone else served. Finally got there attention and they brought me the wrong order - unfortunately I didn't have to time for them to once again place another order so I ordered a toasted english muffin to go. When I opened the box to eat it - it was raw - not toasted, no butter, no spreads - bad service. One night we went to the bar after a dinner event and it was full - no place to "perch" and no place to get a drink unless you wanted to take it up to your room. The dining room bar was closed.

Position was fine and general facilities were ok Kelly on the reception was very helpful and understanding

Room very old fashioned. Room nit serviced on 2 consecutive days. Central light switch not working. Response from manager poor rather than properly addressing the issues he simply sought to deal with this by crediting one night. I was not looking to save money- just to get what i had paid for