Hilton Garden Inn Dublin Custom House
One Custom House Quay, Dublin, D01 V9X5, Ireland
About the stay
With views over the River Liffey, Hilton Garden Inn Dublin City Center sits next to Arena, EPIC Ireland museum and Bord Gais Theater. In the newly developed Dockland area, all rooms feature power showers and flat-screen TVs. Hilton Garden Inn Dublin City Center has a contemporary, spacious and comfortable guestroom. There is a workspace area and tea and coffee-making facilities. Hilton Garden Inn Dublin City Center also offers several wheelchair friendly rooms. Busaras and Connolly Station are both just a 2-minute walk from the hotel. There is also a tram stop to the rear of the hotel with a sightseeing tour stop right outside the door. Dublin city center is just a 15-minute walk offering a lot of shopping, dining and social experiences. The Hilton’s restaurant has a wide selection of snacks and meals on offer. Specialty coffees are served at Costa Coffee, which also serves snacks and fresh pastries. The stylish bar serves excellent cuisine in light and airy surroundings. It also has a fine selection of spirits and wines to choose from.
What you will find here
- Check in: 15:00
- Check out: 12:00
- Free cancellation before Apr 29
Recommendations and reviews
Very good
Exceptional
Very good
Superb
Exceptional
Very good
Exceptional
Bad
Location
On arrival we were asked for ID which I did not have with me to check in even though I had confirmation and already paid for the room. My husband then had to go back out to the car to locate my ID after we had just traveled 4 hours to get there! The receptionist informed us about the facilities and had told us that the bar would close at 12 that night. We came back from a musical in the Bord Gais at 11.40pm and went into the bar at 11:45 to get one drink where we were told that the bar was closed, bear in mind two men had just received drinks whilst we were walking in. Then I informed the bar staff that we were told it wasn't closed until 12 for residents so they decided to serve us. We then ordered a drink where there was not even any lime cordial available and no red bull. We were told we could not pay by card it had to be charged to the room or cash. Then we were informed we couldn't charge it to the room it had to be cash! We then went out to reception to have our drink and went to the reception 24 hour shop where we saw any amount of red bull available, so it was clear that the bar staff did not even check for any red bull or lime cordial elsewhere. My husband then went out for a smoke and the man at reception said to me "why is he smoking out there, there's a smoking area out the back?" to which I replied "well we were not told that"! For a four star hotel you would expect the hospitality to be very welcoming which, it was not. We were very disappointed with our stay and will not be recommending this hotel to anyone! It has declined immensely since the previous owners.
Amazing
Breakfast was really good , we couldn't fault a thing.
The receptionist Sandra was very helpful as so was everyone else.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.