105 Alex Lane, Charleston, 25304, United States
The Country Inn & Suites Charleston-South is located directly off of the West Virginia Turnpike. It's 5 miles south of Charleston, West Virginia’s capital and largest city. Rooms at Country Inn & Suites Charleston-South have cable TV and free Wi-Fi. They are furnished with a work desk, microwave, and refrigerator. A hot breakfast buffet is served every morning and newspapers are delivered to rooms at the Country Inn & Suites Charleston-South. The hotel has a fitness center and an indoor pool. A variety of services, including laundry and dry cleaning, are available. West Virginia’s state capital building is just over 10 minutes from the hotel and Avampo Discovery Museum is 6 miles away. Kanawha State Forest, home to scenic hiking trails in the Appalachian Mountains, is a 20 minute drive away.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Front desk person - male (Robert?)
1st room - smoke detector beeping, no one to fix 2nd room - bird - (sparrow), flying around in the hallway. *Air conditioner on. *There was no shampoo in the dispenser in the bathroom & and the fan was extremely loud. *Breakfast - no plates, no hot food. *Also, when I checked in, I asked if I could grab a plastic fork from the breakfast area. No one had cleaned up from the previous breakfast -dirty. *The parking lot had not been plowed. *No manager available. *Front desk girl didn't even know how to print out the invoice/bill.
Conveniently located right off free way Pet friendly
The staff (except one of the four I saw) was very unprofessional, in appearance and demeanor. The place was disgusting. Rather than extending another night, I went to a better hotel. There was dog urine on the couch and floor in lobby. Rather than clean it, they just put a wet sign on it. The elevators were full of trash and liquid stains on the walls. I got my 3 year old dressed for the pool, then had to quickly leave after seeing the condition of it. There were multiple hairballs, a film on top, old deflated toys, and visible dirt along the bottom. Imagine how hard it is for an excited 3 year old to just turn and walk from a pool she should be playing in. There were MANY other small things, but I feel like the ones mentioned above are the ones that need to be addressed. Just not up to a guest’s standards, AT ALL
Location
Facility. No breakfast. Only bread is available. The room was not decent. The bathroom door was not working. Shower water pressure was very low. I'm requesting a refund.
Had a reservation booked. Had some issues travelling and called the hotel to tell them that we would be arriving late. Lady assured me it would be fine. Her last words to me were "We got you hun". Hotel attempted to call at 11:18 pm. I was driving and could not answer the call. Arrived at hotel late and was told there was no rooms available.